Last Updated: [Insert Date]

1. Introduction

This Privacy Policy describes how Averis Realtors LLP (“Company”, “we”, “us”, or “our”) collects, uses, discloses and protects your personal information when you visit or interact with our website.

This policy is in compliance with applicable Indian laws including the Information Technology Act, 2000 and the rules made thereunder relating to sensitive personal data and information.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

a. Information Provided by You

  • Full Name
  • Phone/Mobile Number
  • Email Address
  • Property Preferences (budget, location, requirements)

b. Information Collected Automatically

  • IP Address
  • Device information
  • Browser type
  • Cookies and usage data

c. Modes of Collection

We collect information through:

  • Contact forms
  • Property inquiry forms
  • Call-back request forms
  • WhatsApp chat or click-to-chat links
  • Direct communication via phone, email, or messaging platforms

We do not provide any login or account creation functionality on our website.

3. Purpose of Data Collection

We use your information for the following purposes:

  • To contact you regarding property inquiries
  • To share property details including brochures, images, videos, floor plans and pricing
  • To schedule and manage meetings, site visits and virtual tours
  • To send transactional communications such as reminders, confirmations, and follow-ups
  • To send marketing and promotional communications via calls, SMS, email and WhatsApp
  • To run targeted advertising and retargeting campaigns
  • To improve website functionality, performance and user experience
  • To conduct surveys and collect feedback

4. Sharing of Information

We may share your information with third parties in the following cases:

a. Developers / Builders

Your information may be shared with real estate developers or builders:

  • When required for processing your property interest
  • When necessary to facilitate a transaction or site visit
  • When you express interest in a specific project

b. Service Providers

We use third-party tools and platforms, including but not limited to:

  • Zoho CRM
  • Google Analytics
  • Google Ads
  • Facebook Ads
  • LinkedIn
  • WhatsApp Business, email marketing tools and SMS gateway providers

These platforms may process data on our behalf for analytics, marketing, communication and customer management.

c. Legal Requirements

We may disclose information if required under applicable law, regulatory requirement, or legal process.

5. Data Storage and Transfer

We primarily store and manage data within India. However, some third-party service providers may process or store data on servers located outside India.

By using our services, you consent to such transfer, storage, or processing of your information, subject to reasonable safeguards.

6. Cookies Policy

Our website uses cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Enable targeted advertising

You may choose to disable cookies through your browser settings. However, this may affect certain functionalities of the website.

7. User Rights

You have the right to:

  • Opt out of marketing communications at any time
  • Request access to your personal data
  • Request correction or updating of your data
  • Request deletion of your data (subject to business and legal requirements)

To exercise these rights, you may contact us at:
📧 support@averisrealtors.om

We will process such requests within a reasonable timeframe.

8. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal or regulatory requirements

Data of users who have only made inquiries and not engaged in any transaction may be deleted upon request.

9. Children’s Privacy

Our services are intended for individuals above 18 years of age.

We do not knowingly collect personal data from minors. If we become aware that a minor has submitted personal information, we will take steps to delete such data.

10. Data Security

We implement reasonable security practices and procedures to protect your information from unauthorized access, misuse, loss or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external websites.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Averis Realtors LLP
[Insert Registered Office Address]
📧 Email: support@averisrealtors.om
📞 Phone: [Insert Contact Number]

13. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last Updated” date.

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